Support Options

Giving you comfort after go-live.

At ClearSoft we’re good at getting stuff done and getting your project live. We also understand that your project going live is not the end of the journey – it’s just the start. We’re here to support you and your website, web application or mobile app as your business needs grow and develop.

We have 2 levels of support available – standard and premium.

Standard Premium
Monthly Price Free 100
Ideal For Smaller business that don’t require regular changes to their website/application and whose website/application isn’t critical to theday to day running of their business activities. Business/companies who’s core business relies on the availibility of their website/application. Premium gives you the safety net of more instant access to the web developer and support team to resolve your issue or analyse your change request and provide feedback.
Email support available
Same day response to email query
Regular website/application/database backups
Plugin maintenance & upgrades
Change Requests prioritised
Phone Support
Zoom Support
Hot instances of website/application running on ClearSoft development servers

Some Of Our Clients