Giving you comfort after go-live.
At ClearSoft we’re good at getting stuff done and getting your project live. We also understand that your project going live is not the end of the journey – it’s just the start. We’re here to support you and your website, web application or mobile app as your business needs grow and develop.
We have 2 levels of support available – standard and premium.
|Ideal For||Smaller business that don’t require regular changes to their website/application and whose website/application isn’t critical to theday to day running of their business activities.||Business/companies who’s core business relies on the availibility of their website/application. Premium gives you the safety net of more instant access to the web developer and support team to resolve your issue or analyse your change request and provide feedback.|
|Email support available||✔||✔|
|Same day response to email query||✘||✔|
|Regular website/application/database backups||✔||✔|
|Plugin maintenance & upgrades||✔||✔|
|Change Requests prioritised||✘||✔|
|Hot instances of website/application running on ClearSoft development servers||✘||✔|