Ballinakill is based in Co. Laois and the community there have run an outdoor swimming pool for years. The venture has been very successful and up until this year, all bookings were handled manually over the phone or WhatsApp. As visitor/member numbers and complexity increased, it became more time consuming, error-prone and unworkable.
They required a more automated solution that would enforce their capacity thresholds, whilst being easy to use and informative. We introduced smart coupons – that were emailed to each member after they had successfully signed up for a season ticket. This can be used by the member at checkout to complete their booking without paying.
The system is easy to use by the members, and the administrators who can easily manage bookings. We implemented a booking export tool also which allows them to easily export bookings from the system into CSV format which allows them to easily check in members and guests as they arrive.
The system will email members and guests to confirm their bookings, and will send out automated emails to remind them of their upcoming sessions. It also allows for easy rescheduling and cancelling.
All in all a much more efficient system for the folks running the pool bookings.
See the result here.